FAQ

Do you offer Afterpay?

Yes 🖤 Afterpay is available.


Split your order into 4 interest-free instalments, paid every 2 weeks. Your order ships now, you pay it off over 6 weeks.

Do you take custom orders?

Yes we do 🖤


How long will my order take to ship?

Each piece is cut and hand assembled at my studio in Rockhampton


Current turn around is approx 10 business days but depending on workload at time of order it can be posted to you much sooner 🖤


Once your item has been shipped I will email you tracking details through Australia post.


Transit times is depending on Australia post, your delivery location and chosen shipping method


Do you Ship internationally?


Yes we offer shipping to US, NZ, Canada and the UK


Please make sure you calculate any shipping of taxes that may apply on importing country.


USA - No import fees apply, everything is paid for on this end.


Can I pick my order up locally?


Yes you can, please send me an email to designglowstudio@outlook.com.au


What are your pieces made of?


They are made out of layered 3mm Acrylic/ Mirror acrylic sheets, Cut and hand assembled by me (Megan) 


Currently only a selected few have inbuilt keyhole hangers, but I am adding this into most designs moving forward.


You can hang all of the pieces with 3M command strips and gorilla glue mounting putty also, so very renter friendly! 🖤


Tip: Make sure to prep all surfaces properly!